Examining New Tablet

Return and Refund Policy

We guarantee your satisfaction on every product we sell in accordance with our return policy. If you are not fully satisfied with your purchase and want to return it, simply return your undamaged item back to Compvana with its included accessories, materials, UPC, and packaging within the eligible timeframe and let us help you with a replacement, return or repair if desired.

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 15 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Returned items must have be returned in original packaging

  • Returned items must have no visible signs of wear or use

Products not eligible for return

  • Opened software

  • Electronic software downloads

 Once the product is received and verified for no damage a refund will be applied to the original form of payment.  How long it takes to apply to your bank or credit account will depend on your institution.

To start a return or exchange, please email info@compvana.com and include your name and order number.